Our Customers
I was fortunate enough to trade in my 2006 motor home for a new 2015 Shadow Cruiser Trailer this past July at Bella Vist R.v. In Oro Medonte just north of Barrie and South of Orillia o Hwy #11.
The process itself was very smooth. I didn,t encounter any high pressure sales men trying to sell me something I could ill afford.
There were so many trailers and 5th wheels there, that it could have been very overwhelming trying to select the right one: however; the friendly courteous and knowledgeable person assisting me asked a few pertinent questions and before long we narrowed it down to only units with bunk beds for the grand kids, a double bed, leather couch were of priority to me. We also decided to view models between 28 - 36 feet in lenght up to 1-3 years old.
The prices were competitive and perhaps even a few thousand dollars less than many other dealers which I had previously searched out far and wide.
The trailer was in my procession 3 days later. Gary then spent time going over every working aspect of the unit so that I could then easily operate everything myself. Gary was very patient , well spoken and easy to understand .....thank God. I was also given manuals on everything from how to work the fridge, stove, furnace and electric awning to how to winterize and summarize.
I feel confident that bella vista r.v. will be able to take care of my future needs including repairs, parts and labour. I also enjoyed picking out a few things in their store.
The lot itself is huge. I was happy to hear that if I had of stayed overnight in my motor home in order to be there 1st thing in the morning that that would have been just fine and is often done.
I would highly recommend Bella vista R.V. My own experience was excellent and very positive. Thank-you Bruno . I look foreword to seeing you when its time to trade up. - Julie
The team of Aya and Dar were absolutely amazing to help me feel more comfortable when I purchased my 2025 Jayco Swift 20T on Tuesday March 25,2025.
As a 72 year old recent widow..my wish is to open a new door on the rest of my life.
Hesitation on the inner working of this machine were made signifigantly less after the 2 hour walkabout around the entire machine with these 2 wonderful people.
Asking many question about everything from electrical to cosmetic were answered easily , no such thing as a dumb question!
And to Brandon,-Delivery Coordinator- massive thankyou for the fridge reconfiguration... small thing but made my day!
And the Welcome sign.. bonus.
All in all an amazing experience to deal with the Jayco team.. if lucky enough to have dealings with these people you will be very pleased.
Thankyou all! - LINDA from Kemptville, ON
we had an emergency brake issue on oir trailer and these guys stepped up and went over and above to help us right away and get on our way. It was so wonderful of them to go get the parts and fix it within an hour. Pricing was reasonable and they did nt sell us anything we didnt require. It was getting late in the afternoon and they stayed to complete the job. The young tech helper was an asset as well. We would highly recommend them for their service and their professionalism as well. - Richard from ON
This is our first purchase larger than a tent trailer. From Sales to the Service Dept, outstanding and knowledgeable staff. Our pick up walk around fully explained and all questions answered...one-stop shop. Will continue to have our trailer serviced at Heimstra. Would highly recommend!
Paul & Robin - Robin from London, ON
Neil and his wife made this experience absolutley wonderful! I couldn't be more pleased! - Melanie from Cobden, ON
Everything was great! Very friendly and always had any answers we needed, Rodney was amazing to deal with would recommend!!! - Virginia from Belnan, NS
Nicole went above and beyond with her customer service. I purchased a trailer for my dad who lives in Nova Scotia and I live in Ontario. She helped me significantly with the finances and into evening hours and the time difference to accommodate my work schedule and answer every question I had in a timely manner. She went above and beyond what I consider to be excellent customer service. - Chantal from Ottawa, ON
Best Service I have had from Original Sale to after purchase support , always attentive to my needs delivering a solid product backing up what they sell. Highly reccomend! - Jamie
So far very impressed on the pre purchase negotiations and very helpful sales and financial Dept staff. Returning in a few days to seal the deal. Will report again immediately after purchase. - Adam
Fantastic service.. these guys clearly understand the value of good customer service! Before and after the sale! Would highly recommend to anyone! - Andre
Knowledgeable and friendly staff. Great service. - Steven
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