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Our Customers

Excellent Customer Service

We had a very positive sales experience with Carrie, who seemed quite knowledgeable and fun to deal with. She listened to our needs and specific requirements which made our time there very enjoyable. The whole process was informative, casual and enjoyable. We picked out a delivery date with a few concerns about the trailer and all work was completed and on time. We also had a very thorough demonstration with Don who was very patient with us as new buyers. He explained everything we needed to know fully, took his time to make sure we understood and answered all our questions. Overall, a very enlightening and positive experience in every way. We haven't been this excited about anything like this in a long time. Thank again for everything. Great way to start our retirement!!!! - Anonymous

Excellent Customer Service

The sales, technical and parts service personnel were all very knowledgeable and helpful and a pleasure to deal with. - Dianne

Excellent Customer Service

Carrie was very friendly and very professional and Jim really knows his way around a trailer! We enjoyed our experience. Many of our neighbors have asked us about our trailer and we have told them about the good service at Hiemstra. Thank you everyone at Hiemstra your big smiles go a long way! - Joe

Excellent Customer Service

The business is very upbeat and staff are friendly. Several asked if they could help me when in the showroom. Paul was very professional, answered my questions making the purchase very pleasant. A special thanks to Ken in service who took his time explaining the ins and outs of the trailer, especially taking the trailer down for travel. Coming from Sarnia to Hiemstra’s was more than a worthwhile drive. Thanks to all the staff at Hiemstra’s! - Terry

Excellent Customer Service

I found Paul to be very knowledgeable, friendly, and sincere. My husband and I were very happy with our purchase from start to pick up. - Jackie

Excellent Customer Service

You guys sell a great product and working with Paul was hassle free experience - Anonymous

Excellent Customer Service

Carrie was very pleasant & easy to deal with. She was very accommodating & attentive to our needs... She was able to show us the perfect trailer for our purposes... - Neil

Excellent Customer Service

I dealt with Carrie and Mr Hiemstra while purchasing my new trailer. They were both fantastic, helpful and willing to make a good deal for both ends. Picking up the trailer was a breeze - A thorough demo of the trailer and flawless setup of weight distribution hitch. - Kyle

Excellent Customer Service

Never thought we'd go with a dealer, thought they'd charge more than what we could do privately, but we were mistaken! Service was exceptional and all the little extras you guys did was fabulous. I googled the nearest Service Ontario so we could get the plates done when we arrived and lo and behold, you guys even did that for us! Kudos to Hiemstra - Don

Excellent Customer Service

I purchased my Jayco trailer with only a few days remaining before the long weekend, the Hiemstra team pulled together and had it ready and PDI’d the trailer and did a lengthy walk through with me, set up the hitch in time to enjoy the weekend with my family with it. Thanks so much to my Salesperson Carrie, Wayne, Kenny and Alex for a great experience and a wonderful product - Joe