Skip to main content

Our Customers

Excellent Customer Service

Bought our third trailer, this is the first new one. The sales team was courteous and the service team very friendly answering all questions asked.
Some minor things to be fixed and they are generously standing behind what they sell.
Very happy with this unit!! Would I recommend Heimstra trailers....Absolutely!!! Cheers
- Jim

Excellent Customer Service

Just bought our second Motorhome. Larry was great to work with and of course Alex has been outstanding in the service department. We have always been looked after and we feel Alex goes out of his way to keep Us happy.
Special thanks to Wayne, we are looking forward to many years of great service from the Hiemstra group.
Thanks again Mary and Mike
- Michael

Excellent Customer Service

Have purchased our last 2 trailers from Hiemstra's. Extremely happy with Paul, our salesman - very knowledgeable with respect to all units and features, which helps in making a decision which one is best for you. Alex and his team in service are extremely helpful with answering any questions and with repairs.

Love the trailer - thanks to all the staff for making this an enjoyable experience.

Happy Camping!
- Ted

Excellent Customer Service

We just purchased our second trailer from Hiemstras and can't thank Paul enough for his outstanding customer service and support. We are new to the camping experience and knowing that, Paul guided us with his knowledge of the units available to Hiemstras. He very capably and patiently answered our questions. We checked out the competition at the recent RV show but hands down Hiemstras was the one for us again! Thanks also to Ken who did the demo when we picked up the trailer and to Alex who helped us get the furnace started. It was a quick telephone consultation fix! We recommend Hiemstras to the first time RV buyer or to the very experienced. Ask for Paul...You won't be disappointed. And while you are in their showroom check out the parts and accessories. It's a one-stop shopping experience. Helen & Fred Notte - Helen

Excellent Customer Service

The salesperson was very knowledgeable, easy to talk to and helped us a great deal. - Steve

Excellent Customer Service

3 travel trailers...3 years. ..each year trading in and upgrading to a new trailer with different features for our family. Paul has been outstanding in his sales manner ...it’s always a pleasure dealing with him ...we never felt overpowered with sales tactics...we are impressed with his comprehensive knowledge of the travel trailers ...Alex and his Service Team provide tremendous support...Jim who did the demo and installed the sway bar system this week did a great job. Mr. Hiemstra can be very proud of his Team.... they embody the spirit of customer focus, sales and service satisfaction ..it’s truly a "one stop shopping experience at Hiemstra's"...We will continue to recommend Hiemstra Trailer Sales, specifically telling folk to “call Hiemstra's and ask for Paul”. - Helen

Excellent Customer Service

We bought a 2019 Jayco Precept 33U from Wayne and his team at Hiemstra Trailer Sales. From first visit, to delivery and from the sales process to administration and the always smiling and helpful Kim it was a fantastic experience through and through.

The redesigned 2019 Precept 33U has an incredibly well designed layout with a ton of standard features and a robust package of add on's with the customer value package. The attention to fit and finish along with the quality components, appliances, woodwork and decor make this a top quality RV. We're thrilled with our purchase and wouldn't buy an RV from anywhere else. Wayne and his team were great!
- Jeff

Excellent Customer Service

The entire experience was first class. From Paul getting us into a trailer that met our needs at a price that could not be beat across the province, to the demo from Ken and the support of Ken and Alex to get us on the road. Great experience. - Cal

Excellent Customer Service

In buying your first trailer I would highly recommend Hiemstra trailers! Their staff are very educated and friendly and made sure I understood every inch of my trailer before I left! - David

Excellent Customer Service

The whole experience was an easy one, knowledgeable staff who really seem to care. A great customer experience. We will buy again from Hiemstra. - Maurice